Underwriter Access-Commercial & Investment Lending Guidance
Commercial Loans are Complex - You Need Access to the Underwriter!
Introducing Underwriter Access
Underwriter Access is a company with licensed agreements with investors and lenders where we get the file in front of the underwriters right away. And we're able to give dynamic feedback on structure and strategy before submitting the actual loan into the investors system. We are not a typical Broker; we are licensed to get directly with the underwriter, who is on and a part of the loan committee decision process. This is key to how we create loan quality for our clients.
Underwriter Access is your go-to platform for mastering commercial and investment financing. Whether you’re acquiring properties for income, developing projects, or arranging complex deals—it’s about knowing how lenders evaluate risk, company structure, financials, and loan setup. The goal of this platform is to guide you through each step so your application satisfies rigorous commercial loan standards and gain practical tips and expert advice straight from seasoned CFO and commercial loan specialist Thomas Burlew.
Whether you’re new to commercial financing or looking to sharpen your skills, you'll learn how to:
- Structure your company- Choosing the right legal entity, ownership, management setup, and operating agreements so they align with lender expectations
- Prepare clean financials- What documents, ratios, and accounting practices matter most; how to organize your books so underwriters can easily verify income, debt, assets
- Build a strong loan package- Collateral, cash flow, debt service coverage, equity injection: how to present them properly
- Manage risk & avoid red flags- Common pitfalls that cause lenders to say no; how to anticipate and address issues upfront
- Tailor deals to commercial guidelines- Understand commercial lender criteria: loan-to-value; leverage, reserves, guarantees, ect., and how to design your deal to meet those
Why It's Essential
Commercial lenders don’t treat investment or business property loans like residential mortgages. They require more documentation, stricter financial controls, higher reserves, and greater transparency. If your company structure, financial statements, or loan proposal aren’t up to industry standard, it can lead to delays, rejections, or unfavorable terms. Underwriter Access helps you build everything correctly from the start, saving time, money, and unnecessary risk.
Access Underwriter services may charge an upfront fee, and charges related to Underwriting, Appraisals, and Research. Once Client has cleared through our Loan Structure process, he/she is free to go to any bank and pursue the loan. If Client chooses to utilize Underwriter Access for the loan, all prepaid fees and costs will be credited at closing, which will involve paying a reduced fee for loan at closing.
Frequently Asked Questions
Why Don't I Just Go To A Bank?
1. Borrower-Related Issues
Credit History Problems
- Low credit score, past defaults, late payments
- Too much existing debt (high debt-to-income ratio)
Insufficient Income or Cash Flow
- Income too low or inconsistent
- Business doesn’t produce enough cash flow to cover debt service (low DSCR)
Lack of Liquidity / Reserves
- No proof of funds for down payment or closing costs
- No cash reserves for emergencies (banks like to see 6–12 months of mortgage payments in reserves)
2. Property-Related Issues
Low Appraisal Value
- Appraised value is below purchase price → higher LTV (loan-to-value) ratio than the bank allows
- Bank won’t lend more than their internal LTV cap (often 70–80% for investment properties)
Poor Property Condition
- Major repairs needed, unsafe structure, environmental issues
- Bank doesn’t want to risk collateral losing value
Unstable or Speculative Market
- Location has high vacancy rates, falling prices, weak demand
- Bank sees higher foreclosure or price-drop risk
3. Loan Structure & Terms
Too Risky of a Deal
- High leverage (90–100% financing)
- Short-term balloon loans with no clear exit strategy
Loan Purpose Doesn’t Fit Bank Policy
- Some banks don’t finance land development, construction, or certain asset classes (mobile home parks, hotels, etc.)
4. Regulatory & Compliance Factors
Bank Capital Requirements
- Regulations (Basel III, FDIC rules) limit how much risky real estate exposure a bank can hold
- If the bank’s real estate portfolio is already full, they may say no even to good deals
Anti-Money Laundering / KYC Concerns
- Suspicious funding sources or unclear ownership structures may trigger compliance denials
5. Profitability for the Bank
Loan Size Too Small or Too Big
- Too small → not worth the underwriting cost
- Too big → exceeds bank’s lending limit or concentration cap
Thin Margins
- Low interest rate or high competition might make the deal unattractive for the bank
Bottom Line
Banks say no when:
- The risk is too high
- The collateral isn’t strong enough
- The borrower can’t prove repayment ability
- The loan doesn’t fit their policy or portfolio mix
What Types Of Cash Flow Are Considered?
1. Direct Cash Flow Modeling
Purpose: Track actual cash inflows and outflows in detail.
Approach: Uses real transaction data (customer payments, vendor payments, payroll).
- Timeframe: Short-term (weekly, monthly)
- Best for: Liquidity management, working capital planning, crisis forecasting
- Example: Beginning Cash + Cash Inflows – Cash Outflows = Ending Cash
- Tools: Excel, ERP systems, treasury management software
2. Indirect (Accrual-Based) Cash Flow Modeling
Purpose: Derive cash flow from accrual-based financial statements.
Approach: Start with net income, adjust for non-cash items and changes in working capital.
- Timeframe: Monthly, quarterly, annually
- Best for: Financial reporting (e.g., Statement of Cash Flows)
Example:
Net Income
+ Depreciation & Amortization
± Changes in Working Capital
± Other Adjustments
= Operating Cash Flow
3. Discounted Cash Flow (DCF) Modeling
Purpose: Value a business or project based on future cash flows.
Approach: Forecast future free cash flow, then discount back to present value.
- Timeframe: 5–10+ years forward
- Best for: Valuation, M&A analysis, capital budgeting
Key Metrics:
Free Cash Flow (FCF): after-tax operating cash flow minus capital expenditures
Terminal Value: estimates cash flow beyond forecast horizon
WACC: discount rate used
4. Scenario & Sensitivity Modeling
Purpose: Understand how cash flow changes under different assumptions.
Approach: Build multiple versions of the model (base case, upside, downside).
- Best for: Risk management, stress-testing
- Variables Tested: revenue growth, pricing, costs, interest rates, customer churn
5. Rolling Forecast Models
Purpose: Continuously update cash flow projections based on latest data.
Approach: Each month, extend the forecast by another month (or quarter).
- Best for: Agile businesses needing frequent updates
- Benefit: Avoids static annual budgets, reflects real-time changes
6. Project or Investment-Specific Cash Flow Models
Purpose: Model cash flow for a single initiative.
Examples:
- Capital project model: CAPEX spend, ROI, payback period
- Real estate pro forma: rent roll, NOI, financing assumptions
- Startup runway model: burn rate, fundraising needs
7. Leveraged & Unleveraged Free Cash Flow Models
Purpose: Separate operating performance from financing structure.
- Unlevered Free Cash Flow: cash available to all investors (debt & equity holders)
- Levered Free Cash Flow: cash available only to equity holders after debt payments
What Property Types Can We Finance?
What property types are considered?
1. Residential Property (1–4 Units)
Easiest to Finance
Loan Types: Conventional mortgages, FHA/VA/USDA loans, portfolio loans
Typical Terms:
High LTV allowed (up to 95–97% for owner-occupied, 80% for investment)
15–30 year fixed-rate terms widely available
Lower rates (compared to commercial)
Why Banks Like It:
Large, liquid secondary market (Fannie Mae/Freddie Mac)
Easy to value with comps
Lower perceived risk
2. Small Multifamily (2–4 Units)
Still Residential — but Slightly Stricter
Loan Types: Conventional (residential), DSCR loans
Typical Terms:
LTV up to ~80% (sometimes lower for investment)
Slightly higher rates than single-family homes
Why Banks Care:
More reliance on rental income → banks check DSCR
Still easy to sell and value, so relatively low risk
3. Large Multifamily (5+ Units)
Considered Commercial Real Estate
Loan Types: Commercial mortgages, agency (Freddie Mac/Fannie Mae multifamily)
Typical Terms:
LTV usually 65–80%
Amortization often 20–30 years, sometimes with balloon payments
Interest rates slightly higher
Why Banks Scrutinize It:
They focus on property income, not just borrower income
Underwriting based on NOI and Debt Service Coverage Ratio (DSCR)
More expensive to foreclose on and manage if something goes wrong
4. Commercial Property (Retail, Office, Industrial, Warehouse)
Higher Risk, More Complex Underwriting
Loan Types: Commercial real estate (CRE) loans, SBA loans (if owner-occupied)
Typical Terms:
LTV often 60–75%
Rates higher, typically variable
Shorter terms (5–10 year balloons with 20–25 yr amortization)
Challenges:
Value depends on lease terms, tenant creditworthiness, market conditions
Harder to sell if bank must foreclose
5. Specialty Property Types
Many Banks Avoid or Restrict
Examples: hotels, gas stations, mobile home parks, self-storage, restaurants, churches.
Why Banks Hesitate:
Cash flow is very sensitive to market cycles
Hard to repurpose (e.g., a church isn’t easily turned into something else)
Often require industry experience from borrower
Solutions:
SBA loans (if you are owner-occupant)
Niche lenders specializing in that asset type
6. Raw Land / Construction Loans
Most Difficult to Finance
Loan Types: Land loans, construction-to-perm loans
Typical Terms:
LTV capped very low (40–60%)
Short terms (1–3 years)
Higher interest rates
Why Banks Are Cautious:
No income-producing asset yet
Value depends entirely on future development and zoning
Key Takeaways
Riskier property types = lower LTV, shorter terms, higher interest rates.
Income-producing properties are judged on DSCR and NOI, not just your credit/income.
Special-use or land deals often require niche lenders or SBA programs.
What Are The Costs & Fees Related To This Service?
Any fees related to the transaction are determined on a case by case basis. Conventional and government insured loans rarely involve upfront fees because everything fits in a box and it is easier to determine qualifications. And indeed, Fair Lending laws govern it tightly. With investment and commercial lending, there aren’t as many regulations. And more importantly, there is a lot more upfront work and underwriting time spent on investment and commercial lending, so much so that it becomes imperative to focus team resources on deals that are ready and committed. For discussion purposes:
1. To Cover Processing & Underwriting Costs
Lenders spend money to review your loan even if it never closes:
- Credit checks
- Appraisals (to verify collateral value)
- Title searches and legal review
- Staff time for underwriting and compliance checks
Upfront fees help offset these costs so the lender doesn’t lose money on applications that never fund.
2. To Lock In Resources
Especially on commercial and real estate investment loans, lenders may:
- Commit capital reserves for your deal (reducing what they can lend to others)
- Incur costs getting internal approvals
Charging an upfront fee signals you’re committed, so they aren’t tying up capital for a “window shopper.”
3. To Reduce Risk of Abandonment
Without an upfront cost, borrowers could shop the same deal with multiple lenders and walk away at the last minute.
- A fee ensures you have “skin in the game.”
- It discourages frivolous applications and wasted underwriting effort.
4. To Pay for Third-Party Services
Some upfront fees are simply pass-through costs:
- Appraisal fee: pays a licensed appraiser
- Environmental report fee: for commercial properties
- Inspection or survey fee: verifies property condition
These services must be paid whether or not the loan closes.
5. To Compensate for Discounted Interest Rates
Sometimes lenders let you “buy down” the interest rate by paying points upfront.
- 1 point = 1% of loan amount
- Lowers your monthly payment over the life of the loan
This is optional but common in mortgages.
Common Types of Upfront Fees
- An application fee covers the basic credit check and administrative costs, and it is rarely refundable.
- A processing or underwriting fee pays for staff review and compliance work, and it is usually not refundable.
- A commitment fee reserves funds for you, and it sometimes applies toward closing costs.
- An appraisal fee covers the professional valuation of a property, and it is not refundable since the work has already been completed.
- Origination points are prepaid interest used to lower your rate, and while they are not refundable, they affect your long-term cost.
Key Takeaway
Lenders charge upfront fees to:
- Cover real costs they incur before closing
- Secure your commitment so they don’t waste time/capital
- Ensure third-party vendors (appraisers, title companies) get paid
How Do I Know If It Is A Good Time To Invest Or Act?
In explaining the changes in market demand for investment and commercial real estate, we need to understand what factors effect demand, which in turn, effect prices and value:
1. Demand Increases → Positive Pressure on Market
When more tenants or buyers want space than what’s available:
Vacancy Rates Fall
- Space fills up faster, landlords have less competition
Rents Rise
- Landlords can charge higher lease rates and offer fewer concessions
Property Values Increase
- Net Operating Income (NOI) grows → higher valuations
- Cap rates may compress because investors accept lower yields for safer, in-demand assets
More Development & New Construction
- Builders enter the market to meet demand
- Could eventually balance or even overshoot supply
Lenders Get More Aggressive
- Easier loan approvals, higher LTVs, better rates
- Banks see less risk when properties are leased quickly
2. Demand Decreases → Negative Pressure on Market
When fewer tenants or buyers want space:
Vacancy Rates Rise
- Landlords compete harder to fill space
Rents Drop or Stall
- More concessions (free rent, tenant improvements) offered
- Lower NOI → lower property valuations
Cap Rates Expand
- Investors demand higher returns to justify risk
- Property prices may drop even if income stays the same
Distressed Sales & Foreclosures Can Spike
- Owners who can’t cover debt service may be forced to sell at discounts
Lenders Tighten Credit
- Lower LTVs, higher interest rates, more scrutiny on tenants and leases
3. Property Type Matters
Demand can change differently across property types, even in the same market:
- Office demand is driven by jobs and remote work trends, where increased remote work leads to lower demand and higher vacancy.
- Retail demand is influenced by consumer spending and e-commerce, with more online shopping shifting demand away from malls toward fulfillment centers.
- Industrial and warehouse demand is fueled by e-commerce and supply chain needs, where high demand drives new construction and rent growth.
- Multifamily demand is tied to population growth and affordability, with demand increasing when buying a home becomes too expensive.
- Hospitality demand depends on travel and tourism trends, where a recession or pandemic causes demand to drop and average daily rates (ADR) to fall.
4. Macro Factors That Move Demand
Interest Rates & Financing Costs – Higher rates reduce investor demand (higher cap rates).
Job Growth / Local Economy – Strong employment drives office and retail demand.
Population Trends – Migration patterns affect multifamily, retail, medical office demand.
Technological Shifts – E-commerce reshapes retail & warehouse demand.
Regulation & Zoning – Can restrict new supply, amplifying demand impact on prices.
5. Lag Effect
Commercial property markets don’t adjust overnight:
- Leases are long-term (3–10 years), so rent changes take time to show up
- Construction pipelines mean new supply might hit just as demand slows (exacerbating downturns)
- Valuations & sales may lag actual demand until deals reset prices
Bottom Line
Changes in market demand affect everything — rents, valuations, lender behavior, and investor sentiment.
- Strong demand → rising rents, higher values, easier financing
- Weak demand → higher vacancy, falling values, tighter credit
What Can I Expect From The Underwriter Access Service?
There are a few steps along the way to navigate the process with U/W/Access. It is important to know that every deal or project is different, and there is many ways to structure a deal, knowing that success depends on that approach. Throughout this process, clients will be well aware of the viability of their request, and the plan to execute. Here are the steps to get through the qualification process:
- Client engages U/W/Access via email or phone to express interest, and share project details?
- U/W/Access shares feedback and determines viability of project.
- At this point, there may or may not be a credit inquiry fee. This will go towards due diligence; the cost of a credit report, background check, and property profile research. This amount is paid up front, to U/W/Access.
- Client applies to U/W/Access via online application, or document email process.
- U/W/Access performs due diligence to determine if application is valid.
- At this point, there may or may not be an application fee. This will go towards the cost and time spent doing the full underwriting on the file. This amount is paid up front, to U/W/Access.
- U/W/Access completes underwriting and shares strategy with client. At this point, there may or may not be a cost or fee related to the ordering of an appraisal or broker valuation. This amount is paid up front, to the third party performing the valuation.
- With underwriting complete, and third party vendors engaged, U/W/Access moves into Processing the file. There is a consistent back and forth of gathering documents.
- Client is given a decline or approval, with closing being scheduled 7-14 days after completion of appraisal or valuation.
All fees and costs are available via email with U/W/Access and are determined on a case by case basis.
